1. Introduction
WJM Design & Build (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our website address is: www.wjmdesignandbuild.co.uk
2. Information We Collect
We may collect and process the following types of personal information:
a. Clients and Enquiries
- Name, email address, phone number, and address
- Details about your property, project requirements, and communications with us
b. Employees and Subcontractors
- Contact details and identification documents
- Payroll and tax information
- Qualifications, certifications, and employment history
c. Website Use
- IP address and browser information
- Information collected via cookies (see Section 7)
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Deliver our design and construction services
- Manage projects, contracts, and payments
- Communicate with clients, suppliers, employees, and subcontractors
- Comply with legal and insurance obligations
- Improve our services and website
We will only use your information where we have a lawful basis to do so, such as fulfilling a contract, complying with the law, or with your consent.
4. Sharing Your Information
We may share information with:
- Subcontractors, suppliers, and service partners working on your project
- Accountants, insurers, and legal or regulatory authorities
- IT and website support providers
We will never sell or rent your data to third parties. All third-party service providers are required to keep your data secure and only use it for the purpose it was shared.
5. Data Retention
We only keep personal data for as long as necessary to:
- Complete projects and fulfil contracts
- Meet legal, tax, and insurance obligations
After this period, we will securely delete or anonymise your information.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing in certain circumstances
- Withdraw consent (if processing is based on consent)
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to:
- Improve website functionality and performance
- Analyse website traffic and user interactions
- Personalise your online experience
You can adjust your browser settings to refuse cookies. However, some parts of our website may not function properly if you do so.
8. Security
We take reasonable steps to protect your personal data from loss, misuse, and unauthorised access. Only authorised personnel and trusted partners have access to data, and they are bound by confidentiality obligations.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
WJM Design & Build
Website: www.wjmdesignandbuild.co.uk
Email: lucy@wjmdesignandbuild.co.uk